Jaclyn Perrone
👋 I'm a Design Director at
thoughtbot and a Jackie of all trades.
Design leader
Podcasts
- Tentative, co-host
A podcast by thoughtbot about digital product design
- Awkward Silences by User Interviews, guest
Episode 2: "When Research Doesn't Go As Planned"
Workshops
-
Patient Has Entered the Chat! A Conversation About Remote User Research in Healthcare
thoughtbot with Seven, 2020
-
How to Unstick Your Product Strategy with One Exercise
thoughtbot with Harvard Business Review, 2020
- 7 Tips for Better User Interviews
User Interviews, 2020
- Conducting User Research Interviews
MassChallenge, 2019
- The Product Design Sprint - 5 Phase Breakdown
VentureCafe, 2018
Articles
- Gliding to Success: The MBTA and thoughtbot Launch an App for Train Officials
Design Museum magazine
- User Testing Gone Wild: A Guide to Course Correction
InVision - Inside Design
- Tips for Conducting User Research Interviews
thoughtbot - Giant Robots Smashing Into Other Giant Robots
- Advice for our User
thoughtbot - Giant Robots Smashing Into Other Giant Robots
Case Studies
- Improving Massachusetts Bay Transportation Authority Internal Communication to Ensure Trains Run Regularly, project lead
- Engaging Customers to Inform Product Roadmap, creator and lead facilitator
- Redesigning How We Hire Designers at thoughtbot, instigator and co-conspirator
- LOLA: Improving Conversion and Code, designer
- 🔒 Case Study 1
- 🔒 Case Study 2
- 🔒 Case Study 3
- 🔒 Case Study 4
- 🔒 Case Study 5
- 🔒 Case Study 6